Privacy Policy
Privacy policy and personal data processing of Elevation Gallery
Last updated: January 26, 2026
1. Introduction
At Elevation Gallery we are committed to protecting your privacy and personal data. This policy describes how we collect, use, store, and protect your information in accordance with Law 1581 of 2012 (Colombian Personal Data Protection Law).
2. Information we collect
We collect the following information when you use our services:
- Identification data: name, surname, document type and number
- Contact data: email, phone, physical address
- Browsing data: IP address, cookies, pages visited
- Transaction data: purchase history, payment methods (without storing complete card data)
3. Use of information
We use your information to:
- Process and manage your orders and payments
- Coordinate shipping and delivery of artworks
- Issue invoices and comply with tax obligations
- Send communications related to your purchases
- Improve our services and user experience
4. Sharing information
We do not sell or share your personal data with third parties, except when necessary to process payments, coordinate shipments, or comply with legal obligations. All our service providers are required to protect your information.
5. Cookies and similar technologies
We use cookies to improve your browsing experience, remember your preferences, and analyze site usage. You can configure your browser to reject cookies, although this may affect some functionalities. See our Cookie Policy for more information.
6. Information security
We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction. We use SSL encryption for all transactions and store data on secure servers.
7. Your rights
In accordance with Colombian legislation, you have the right to:
- Access your personal data that we have stored
- Request correction of inaccurate or incomplete data
- Request deletion of your data (right to be forgotten)
- Revoke data processing authorization at any time
8. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, legal and tax obligations. Transaction data is retained as required by Colombian tax regulations.
9. Minors
Our services are intended for persons over 18 years of age. We do not intentionally collect information from minors. If we detect that we have collected data from a minor, we will delete it immediately.
10. Changes to this policy
We may update this privacy policy periodically. We will notify you of significant changes through our website or by email. We recommend reviewing this page regularly.
11. Contact
To exercise your rights or resolve questions about the processing of your data, you can contact us at info@elevationgallery.com or write to our physical address.